What version of Agency you use? Boostrap 3 or Bootstrap 4?
Displaying contact form is related on filled siteinfo information and contact person has to nobody. But image (map) is still there.
You can hide this section by css or changing code in theme.php (better in copy of theme, not in original)
By the way, support of this theme is here: https://www.e107.sk/forum/agency-bootstrap-e107-theme/